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This privacy policy (“Policy”) describes how we collect, protect and use the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) provided on the https://www.myvacations.com website and any of its products or services (collectively, “Website” or “Services”) owned and operated by My Greek Vacations (“My Greek Vacations”, “us”, “we” or “our”). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of personal information

We receive and store any information you knowingly provide to us when you make a purchase, fill any online forms on the Website. You can choose not to provide us with certain information, but then you may not be able to take advantage of some of the Website´s features.

Collection of non-personal information

When you visit the Website our servers automatically record information that your browser sends. This data may include information such as your computer´s IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics.

Use of collected information

Any of the information we collect from you may be used to process transactions; send notification emails such as password reminders, updates, etc; run and operate our Website and Services. Non-personal information collected is used only to identify potential cases of abuse and establish statistical information regarding Website traffic and usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Billing and payments

In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the latest security standards as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Product and service providers

We may contract with other companies to provide certain products and services. These service providers are not authorized to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We may share Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to personal information Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.

Children

We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Website or Service. We encourage parents and legal guardians to monitor their children´s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Website or Service without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us through our Website or Service, please contact us.

Newsletters

We offer electronic newsletters to which you may voluntarily subscribe at any time. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However you will continue to receive essential transactional emails.

Cookies

The Website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

In addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Site. These companies may deliver ads that might also place cookies and otherwise track user behavior.

Advertisement

We may display online advertisements and we may share aggregated and non-identifying information about our customers that we collect through the registration process or through online surveys and promotions with certain advertisers. We do not share personally identifiable information about individual customers with advertisers. In some instances, we may use this aggregated and non-identifying information to deliver tailored advertisements to the intended audience.

Affiliates

We may disclose information about you to our affiliates for the purpose of being able to offer you related or additional products and services. Any information relating to you that we provide to our affiliates will be treated by those affiliates in accordance with the terms of this Privacy Policy.

Links to other websites

Our Website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Website and to read the privacy statements of each and every website that may collect personal information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of personal information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your personal information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

Data breach

In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do we will post a notice on the Website, send you an email.

Legal disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account and personal data will likely be among the assets transferred.

Changes and amendments

We reserve the right to modify this privacy policy relating to the Website or Services at any time, effective upon posting of an updated version of this privacy policy on the Website. When we do we will post a notification on the main page of our Website. Continued use of the Website after any such changes shall constitute your consent to such changes.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contacting us

If you have any questions about this Policy, please contact us.

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terms & conditions

Our services include:

Visit and estimate of the property:
  • Qualified agents estimate the property based on its features and facilities
  • A list of proposed maintenance work is prepared to help enhance the look of the apartment and thus, maximize the rent
Apartment Promotion and Clients’ Visits:
  • Imaginative description of the apartment and the surrounding area written by professional copywriters
  • Impressive photographs of the apartments taken by state-of-the-art professional photographic equipment
  • Immersive virtual tours, also known as 3D tours or 3D walkthroughs
  • Application of standard pricing policy (i.e. high/ medium/ low season and last-minute rates)
Maintenance Department:
  • Experienced company partners assist in the interior design, propose renovation solutions, and carry out maintenance plans
Utilities Department:
  • Provide tailor-made services
  • Contract utility services (electricity/gas/water)
  • Register with an Internet Service Provider
  • Attend co-ownership meetings
  • Offer duplicate keys
Legal Services:

Our legal services include:

  • Lease agreements
  • Legal advice
Accounting Department:
Services include:
  • Rental payment management

On-demand custom services provided by our company partners:

  • Tax declaration
  • Annual property tax
  • Personal income tax
  • Company income tax, if available

 

MyVacations is a super-host on Airbnb and that gives a great reservation advantage
  • High-end property management systems: Use of  state-of-the-art platforms to manage our properties (Airbnb, Booking.com, Expedia)
  • Availability: Our technical and hosting teams are available 24/7
  • Assistance-Support: We make sure that our clients are well-informed about the facilities of our apartments and the conveniences of each neighbourhood
  • Guided tours to archaeological sites and/or cultural/leisure visits
  • Transfers from and to the Airport as well as within the city
  • Professional cleaning services

 

 

Our services include:

Visit and estimate of the property:
  • Qualified agents estimate the property based on its features and facilities
  • A list of proposed maintenance work is prepared to help enhance the look of the apartment and thus, maximize the rent
Legal Services:
Our legal services include:
  • Lease agreements
  • Legal advice
  • Sending ‘Notice to Quit’ documents
  • Follow-up on each case until its resolution
Maintenance Services:
  • Experienced company partners assist in the interior design, propose renovation solutions, and carry out maintenance plans
Rental Department:
  • Reference checks and rigorous selection process of prospective tenants that meet or exceed our set standards
Utilities Department:
  • Provide tailor-made services
  • Contract utility services (electricity/gas/water)
  • Register with an Internet Service Provider
  • Attend co-ownership meetings
  • Offer duplicate keys




Apartment Promotion and Clients’ Visits:
  • Professional photographers showcase the best out of the property
  • Promotion of the apartment through social media, our website, and various real-estate related online platforms
  • Handling inquiries via phone, e-mail, and meetings
  • Open-day visits
Accounting Department:
Services include:
  • Collect and return of the deposit
  • Rental payment management

On-demand custom services provided by our company partners:

  • Tax declaration
  • Annual property tax
  • Personal income tax
  • Company income tax, if available
Additional Services
  • 24/7 client support
  • Rental payment notifications to tenants
  • Instant maintenance request, including photos and texts sent and handled directly by our maintenance department
Mobile application:

Our company uses one of the most innovative platforms/applications that communicates between:

  • Landlords and our company
  • Tenants and our company